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VoIP Trouble Report
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VoIP Trouble Report
Use this form to report a problem with inbound or outbound voice services.
Include the phone number, date, and time of all problem calls!
VoIP trouble reports without this information will not be accepted.
Account Name
*
:
Your E-Mail Address
*
:
Your Phone Number
*
:
Call direction
*
:
Outbound (Termination)
Inbound (Origination)
Source IP Address
*
:
Problem Type
*
:
Calls are failing
Voice quality issue
Other
Failed Call Details
*
:
Please use this field to list specific call examples in the following format, 1 per line: 2008-10-01 16:04 EST - 01144873949 - Outbound Call failure, SIP error 403 returned
Detailed Problem Description
(Use this field to give us a detailed description of the problem)
*
:
23.22.252.150
